After conducting an annual customer satisfaction survey, Mosquito Shield comes out bug-free.
NORTH ATTLEBORO, MA_ Mosquito Shield Franchise Corporation, the original and most successful mosquito control franchise, conducted a nationwide satisfaction survey to over 18,000 active customers. As the leader in residential mosquito and tick control services, Mosquito Shield is now servicing 26 states and in 2019 performed over 200,000 sprays.
“We are finding that the mosquito and tick control industry is still very unknown,” said Michael Moorhouse, Vice President of Sales. “Of our respondents, 77% had never used this type of service before, which tells us a lot more education needs to be out there.” Despite the lack of general industry awareness, Mosquito Shield’s customers gave over 90% satisfaction when it came to enjoying their yards. Those same respondents (90%) said they would recommend or have already recommended Mosquito Shield to their friends, family and colleagues.
“We are always very grateful and proud of our approval rating, so it’s not a surprise when we see over 62% of our leads coming from referrals and our web education efforts”, says Moorhouse. Ultimately, in 2020, you’ll see more of Mosquito Shield, educating and informing homeowners on the proven effectiveness of our services.
While 2019 results are impressive, Mosquito Shield vows to stay at the forefront of the industry. “We continue to invest in the R&D-side of the industry. Between our active customers and special event sprays, we performed more than 250,000 visits. We’re excited to have this real-world data to help push us into the next decade and to continue to be the leader in results and pricing.”*
Founded in 2001, Mosquito Shield addresses the need for an effective and affordable residential mosquito and tick control treatment. The company developed Mosquito Protection Barrier™ (MPB), a patent pending spray that rids properties of the existing mosquito population and builds a barrier around that property for a virtually mosquito-free environment. MPB includes FlexBlend, the industry’s only intelligent spray-blend technology.
For more information on residential service or participating in a Mosquito Shield franchise, visit www.moshield.com or email Michael Moorhouse at Michael@moshield.com.
*Of the respondents that switched from a competitor to us, 81% marked results or price as the reason.